Check on Payment Status

If you have access to CFS, you most likely have access to check the status of payments.

Step-By-Step Guide
  1. Login to MyCSUDH
    screenshot of MyCSUDH login
  2. Click the CFS icon from the Launchpad
    screenshot of CFS icon
  3. Click CFS Production Login button
    screenshot of CFS Production Login button
  4. Click the Navigator symbol at the far right
    screenshot of Navigator symbol
  5. Click Navigator button
    screenshot of Navigator button
  6. Click Accounts Payable
    screenshot of Accounts Payable on menu
  7. Click Review Accounts Payable Info
    screenshot of Review Accounts Payable Info in menu
  8. Click Vouchers
    screenshot of Vouchers in menu
  9. Click Document Status
    screenshot of Document Status in menu

Additional Topics

Search for a vendor invoice
  1. The most effective way to search is by invoice number. Enter the invoice number exactly as it appears on the invoice (include hyphens, spaces, etc.).
    screenshot showing search parameters
  2. Here is an example of a payment that already issued to the vendor:
    screenshot showing payment that has already issued
  3. Here is an example of a PO payment that has been entered but has not yet issued to the vendor:
    screenshot showing payment that has not issued
  4. Here is an example of a non-PO payment (Direct Pay) that has been entered but has not yet issued to the vendor:
    screenshot showing non-PO payment
  5. In either case, you can click the Voucher ID for even more information (shown in Step 4 image above). Then click the More Details tab. This will show you the date the payment was entered.
    screenshot showing More Details tab
    screenshot showing date payment was entered
  6. To see the payment details, click Actions, then Payment Information.
    screenshot showing Payment Information link
  7. Here you will see:
    • Payment method under Bank Account heading - CMP is check; ELEC is direct deposit
    • Payment Date - the date the check was mailed or the direct deposit was initiated
    • Payment Reference ID - this is the check number or direct deposit reference number
Search for an employee reimbursement
  1. The best way to search for an employee reimbursement is by name. Click the magnifying glass by Short Supplier Name.
    screenshot showing search options
  2. Search by first name. Employees are entered in our system by FIRST NAME LAST NAME.
    screenshot showing name search
  3. If that search is not successful, try searching by last name. Make sure to change the drop-down box to "contains."
    screenshot showing search by last name
  4. Select the appropriate name from the search results.
    screenshot showing search results
  5. Click Search.
    screenshot showing search button
  6. From the results, click to see more detail about the payment.
    screenshot showing search results
  7. Here is an example of a reimbursement that has already been issued:
    screenshot showing reimbursement that has already issued
  8. Here is an example of a reimbursement that has been entered but the payment has not yet issued:
    screenshot showing non-PO payment
  9. Click the Voucher ID for even more information (shown in Step 8 image above). Then click the More Details tab. This will show you the date the payment was entered.
    screenshot showing More Details tab
    screenshot showing date payment was entered
  10. To see the payment details, click Actions, then Payment Information.
    screenshot showing Payment Information linkHere you will see:
    • Payment method under Bank Account heading - CMP is check; ELEC is direct deposit
    • Payment Date - the date the check was mailed or the direct deposit was initiated
    • Payment Reference ID - this is the check number or direct deposit reference number
I cannot find the payment or reimbursement

If you cannot find what you are looking for

  • Verify you received an upload confirmation email from Dropbox
  • Contact the Accounts Payable team that is responsible for the payment:
    • payables@csudh.edu – Include a copy of the invoice or Direct Pay packet in your email or provide the invoice number, payee name, and amount
    • travel@csudh.edu – Travel reimbursements