CSUCCESS

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CSUDH is committed to giving students the tools they need to succeed. We are excited to join a growing list of CSU campuses that are part of the CSUCCESS (California State University Connectivity Contributing to Equity and Student Success) initiative.

Through CSUCCESS and the CSUDH Technology Checkout program, students who are starting their first semester at CSUDH will have the option to select an iPad technology bundle among the many technology resources available for loan to all enrolled students (as supplies last).

To receive this option, incoming students must be enrolled in at least one course.


The iPad technology bundle includes:

 iPad Air
 Apple Smart Keyboard Folio
​ Apple Pencil​

iPad Airs


Eligibility

To receive this option, incoming students must be enrolled in at least one course. The following day after enrolling in a course for the semester, students can log in to the CSUDH Tech Checkout Program to select the technology devices they wish to check out and use for the duration of your enrollment at CSUDH.

Note: Students must return the devices when they are no longer enrolled as a student, or upon graduation.  

 

CSUCCESS FAQ

Why is Cal State offering this program?

Throughout the course of the COVID-19 pandemic, students indicated a lack of access to a computer or mobile device as an obstacle in the way of their achievement. CSUCCESS (California State University Connectivity Contributing to Equity and Student Success) represents the CSU's commitment to closing equity gaps and providing high-quality and reliable personal computing devices to support academic achievement.

During the pandemic, the CSU worked to address part of this challenge by investing more than $18 million to purchase more than 21,000 laptops and tablets and 10,000 mobile Wi-Fi hotspots for students, in addition to loaning out several millions of dollars' worth of existing equipment.
Ongoing challenges of the pandemic require campuses to continue to deliver some courses in virtual or hybrid modalities, posing barriers to student success. These tools will help eliminate barriers and improve student success and equitable graduation outcomes, which are among the CSU’s highest priorities.

Who is eligible to receive a new technology bundle?

New students who have enrolled in at least one class are eligible. There are no income-based eligibility requirements. Students wanting to take advantage of this technology resource must register through the CSUDH Technology Checkout program.

What do students receive?

Students will receive:
• iPad Air
• Apple Smart Keyboard Folio
• Apple Pencil
• Student technology support from their campus

Note: With a keyboard attachment and pencil, this technology bundle is comparable to a laptop.
Students may elect to checkout other technology devices as listed on the Technology Checkout website. Please visit the Technology Checkout website for more details.

When do students receive their devices?

The goal is for students to have their devices by the end of the first week of the term. Distribution is generally slated to begin first day of classes.

Who owns the device? Do students keep it after graduation?

The CSU loans the device to students for the duration of their undergraduate education at the CSU. Upon graduation or if no longer enrolled in any class at CSUDH, students will be asked to return their device(s). Devices are provided on a loaned basis so as not to impact students’ financial aid.

Who helps students with set-up and IT questions?

Students will receive technology support from their campus IT departments. Please see the Service Now website for more information. 

Will students need to have Wi-Fi access to use the device?

The iPads are Wi-Fi only models and are not equipped with cellular data service. Students will need to connect to Wi-Fi to get on the Internet, join Zoom meetings, send/receive emails on their iPads, etc.

In addition to the CSUCCESS iPad technology bundle, students can check out a Mobile Wi-Fi hotspot (unlimited data plan) upon request via the CSUDH Technology Checkout program.

What happens if the device is damaged or lost?

Students are responsible for the device(s) and are advised to contact their campus IT department for support if equipment is damaged. If equipment is stolen, it is the student’s responsibility to report it to the police and communicate with their campus. In some cases, campus IT staff may be able to disable the device remotely, making it unusable until returned. Students are advised to contact their campus IT department for information about replacing a damaged or lost device.

Does the university track students’ usage on the device? What data will be collected?

The CSU will not be monitoring students’ day-to-day activities on the iPads. However, each app has a privacy statement that explains how it collects and uses information.

That said, CSU campuses do monitor network traffic, and the mobile device management system will have the ability to alert IT staff if the student does something illegal or downloads an app not found in the official Apple App Store.

Students should refer to their campus’ Student Technology Agreement and Privacy Statement.

What if students need to use assistive technology?

Students should contact their campus IT department for resources on assistive technology needs. The campus student disabilities services office may also be a resource.
Apple also has a variety of accessibility resources linked to iPad.

Why are only first-year and new transfer students eligible?
 


The program is focused on new students, who need more support as they begin their college careers, particularly in light of the ongoing challenges posed by the COVID-19 pandemic. Future phases of CSUCCESS could include returning students. Current students enrolled at CSUDH may visit the CSUDH Technology Checkout program website to see what device(s) they may be qualified to checkout.

 

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