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You may contact RSS over their hotline: (530) 618-5580
Additionally, you may contact them through email at: service@RiskandSafetySolutions.com
Hours of Operation: Monday - Friday from 7:30 am to 5:30 pm Pacific Time
You may click on the HELP icon (?), on the top right corner, which will direct you to the HELP page (pic1). There you will find an array of topics to scroll through with answers to typical questions (pic2).
Picture 1
Picture 2
If you still cannot find the answer to your question, place a ticket. You will find the submit a ticket link at the bottom of the HELP page. You will be directed to a new webpage to complete a form to submit.