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Residents open their door by inserting the card into the slot at the top of the lock and entering a 4-digit PIN code. When a solid green and a solid red light appear, enter your PIN. Once the solid green light appears, turn the handle to open the door.
The Onity card key system has several codes that will indicate the status of the lock when a card is inserted and removed. There are only two lights on the lock— a red LED and a green LED. Singly or in combination the lights can help diagnose a lock or explain why a card is not accepted.
Below is a guide to help you understand the light codes.
![]() Valid card inserted. Access granted. (Door unlocks for four seconds or until the handle is turned) |
![]() Invalid card inserted. The card isn’t authorized to access the door. Or the card has expired/deactivated. |
![]() Unreadable card inserted. (Card is blank, damaged or inserted incorrectly) |
![]() Lock is waiting for user's PIN. (Red light turns off after valid PIN is inputted) |
![]() Low batteries. Submit a work order to have your batteries replaced. |