LifeMatters Training Schedule

LifeMatters is our employee assistance program provider and is free to California State University, Dominguez Hills. Eligible employees and any members of their household, including dependents living away from home, have 24-hour access to confidential services that support emotional well-being, safety and productivity in the workplace. Information is available on our Benefits website.

Current Schedule  

Please be sure to check back for any new updates. 

Title

Date

Location

Facilitated by

Description

Registration Link

Happy (Affordable) Holidays

November 6, 2024
10am-11am
Virtual

Cindy Sayani

LifeMatters - Empathia

Does your usual holiday celebration focus on those aspects of the celebration that you feel are most important? Content includes:
  • Setting realistic expectations
  • Developing a budget
  • Involving kids
  • Establishing traditions
  • Creating gift ideas
  • Staying healthy
Register
Motivate, Manage and LeadNovember 13, 2024
11am-12pm
Location: Innovation & Instruction Room 1300
In-Person

Latania Smith

LifeMatters - Empathia

On a daily basis managers are challenged to motivate and lead their workgroups. The key to managing successfully is building trusting and respectful relationships with employees. Content includes:
  • Recognizing the challenges of leading people
  • Using planning/motivation to maintain control
  • Identifying how to approach a variety of performance issues
  • Exploring what motivates employees
RSVP
Archives

Prior EAP Offerings

Title

Date

Location

Facilitated by

Description

Registration Link

Adapting to Workplace Change

February 7, 2024
11am-12pm
Location: Innovation & Instruction Room 1300

In-Person

Jennifer Coats

LifeMatters - Empathia

Although change happens in an instant, our adaptation to it can be a slow process during which we go through many transitions. Content includes:
  • Understanding change and its impact on people
  • Becoming a positive influence on the change process
  • Strategies to become more adaptable
  • Managing through workplace transitions (manager version only)

Closed

LifeMatters Services Overview

February 28, 2024
10am-11am

Virtual

Phil Gray

LifeMatters - Empathia

Learn what LifeMatters has to offer and how to access our services. Content includes:
  • What LifeMatters provides
  • How to access services
  • Situations where LifeMatters may be of assistance
Note: EAP LifeMatters services is for stateside employees only.
Closed
Customer ServiceMarch 20, 2024
11am-12pm
Location: Innovation & Instruction
Room 1300
In-Person

Jennifer Coats

LifeMatters - Empathia

Providing good customer service is vital to any organization. Whether your “customer” is external or internal there are proven methods to providing service successfully. Content includes:
  • The importance of quality customer service
  • Dealing effectively with customers
  • Appropriate ways to deal with upset customers
  • Building customer service skills
Closed
Dealing with TriggersMarch 27, 2024
10am-11am
Virtual

Norm Arslan

LifeMatters - Empathia

A trigger is when we react to a current situation with feelings and emotions from a prior negative experience. Learn how to overcome your triggers by addressing, processing, and resolving them.Content includes:
  • The nine categories of triggers
  • How triggers impact the brain and thus our behavior
  • Three personal areas triggers target
  • Three common feelings that triggers activate
  • The role relationships play in activating triggers
  • Tools for handling triggers
Closed
Mind-Body WellnessApril 10, 2024
10am-11am
Virtual

Norm Arslan

LifeMatters - Empathia

Many of us are judged in life by how quickly we can get things done. Because of this, it is difficult to develop the mindset of slowing down, getting centered and getting focused. Content includes:
  • Control vs. letting go
  • The practice of mindfulness
  • Conscious breathing
  • Gentle stretching
  • Guided relaxation
Closed
Assertive CommunicationApril 17, 2024
11am-12pm
Location: Innovation & Instruction
Room 1300
In-Person

Jennifer Coats

LifeMatters - Empathia

There is a fine line between communicating assertively and aggressively. Learn how to appropriately assert yourself when communicating with co-workers and others. Content includes:
  • Four styles of interpersonal behavior
  • Boosting self-esteem
  • Addressing conflict
  • Communicating with “I” statements
  • Setting boundaries
Closed
Conquering TimeMay 8, 2024
10am-11am
Virtual

Norm Arslan

LifeMatters - Empathia

When asked how we manage our time, many of us may reply, “Not well.” We know that we could be managing our time more effectively, but it can be difficult to identify the mistakes that we are making and to know how we can improve. Content includes:
  • Accessing our personal energy cycle
  • Prioritizing our to-do lists
  • Managing common time wasters
  • Creating new habits
Closed
Fundamental Management SkillsMay 15, 2024
11am-12pm
Location: Innovation & Instruction
Room 1200
In-Person

Jennifer Coats

LifeMatters - Empathia

A work environment based on trust is key to improved performance and relationships. This training is ideal for new managers or as a refresher for seasoned managers. Content includes:
  • Creating a climate of trust
  • Building relationships with employees
  • Steps to developing, measuring and evaluating performance
  • Conducting a performance evaluation meeting
Closed
Effective Management StylesJune 12, 2024
11am-12pm
Location: Innovation & Instruction
Room 1300
In-Person

Jennifer Coats

LifeMatters - Empathia

A manager sets the tone for an organization through his or her management style. Explore effective approaches to managing employees. Content includes:
  • Qualities of effective managers
  • What motivates employees
  • Three approaches – coaching, counseling and teaching
  • Giving constructive feedback
Closed
Getting the Most Out of Your LifeAugust 7, 2024
10am-11am
Virtual

Norm Arslan

LifeMatters - Empathia

Often people get caught up in the hectic pace of life. What they really desire is a simpler, more meaningful life. Content includes:
  • Assessing your values, commitments and time
  • Simplifying your life
  • Seven strategies for happiness
Closed
Developing Champions at Work

Date Change

August 13, 2024
11am-12pm
Location: TBD

In-Person

For MPPs only

Jennifer Coats

LifeMatters - Empathia

Developing champions in the workplace could be compared to successful athletes or scholars. Not everyone is ready to move into a new position at any given time. This session will assist managers with identifying qualities that may indicate potential leaders. Content includes:
  • Valuing employees
  • Sharing vision
  • Building trust
  • Delegating authority
Closed
Emotional IntelligenceSeptember 18, 2024
11am-12pm
Location: Innovation & Instruction Room 1300
In-Person

Jennifer Coats

LifeMatters - Empathia

Emotional intelligence (EI) plays a significant role in being an effective manager or leader in an organization. Understanding EI may offer many benefits to becoming a stronger leader. Content includes:
  • The role of EI in relationships
  • Using EI in the workplace
  • Growing your EI
  • Addressing your challenges
Closed
Identity TheftSeptember 25, 2024
10am-11am
Virtual

Norm Arslan

LifeMatters - Empathia

Learn how to protect your personal information and the proper steps to take for recovery from identity theft. Content includes:
  • Common practices for theft & typical outcomes
  • Suggestions for protecting your personal information
  • Credit protection and monitoring
  • Recovery from identity theft to minimize damage
Closed
Emotional EatingOctober 2, 2024
10am-11am
Virtual

Norm Arslan

LifeMatters - Empathia

Many of us were raised to look to food as comfort for physical pain when we fell down or from the sadness we felt when our friends let us down. Using food to help us feel better has resulted in feeding our emotions rather than using food to fuel our bodies. Content includes:
  • Signs of emotional eating
  • Short and long-term effects
  • Healthy patterns
  • Tips to create change in lifestyle
Closed
Managing Multiple PrioritiesOctober 16, 2024
11am-12pm
Location: Innovation & Instruction Room 1300
In-Person

Jennifer Coats

LifeMatters - Empathia

How do you manage when you have a number of priorities that require your attention? Do you end the day feeling frustrated or overwhelmed because you were not able to complete your tasks? Learn how to:
  • Planning your day
  • Prioritizing tasks
  • Organization tips
  • Managing workload stress
Closed