Announcements

Freedom of Expression:

Learn more about the CSU’s new policy on free speech activities. 

Explore and learn about the technology products and services available to new, transfer, or current CSUDH students such as Duo, eduroam (WiFi), Toros, AskTeddy,  Technology Checkout Program, and Zoom. For more information on our services, please visit IT Resources for Students.

Ask Teddy Update:

We’re excited to announce a new version of Ask Teddy. This enhanced version incorporates Generative AI, significantly improving the user experience. Look for the Ask Teddy icon on the bottom right our CSUDH webpages.

CSUDH Division of Information Technology website: www.csudh.edu/it.

I.T. Support Hours and Location

Spring '25 Semester: January 16, 2025 - May 21, 2025

Helpdesk (On-Site, Walk In)

• NSM C-151 Campus virtual map & directions
• Monday-Friday, 8:00 AM to 5:00 PM

Tech Checkout

• NSM C-139
• Monday-Friday, 8:00 AM to 5:00 PM

Mobile Devices

• NSM C-131
• Monday-Friday, 8:00 AM to 5:00 PM

Classroom and Conference Room Support

• LIB-1531
• Monday-Friday, 7:00 AM to 9:45 PM
• Call: 310-243-2504

I.T. Virtual Support (Remote)

• Monday–Friday, 8:00 AM to 6:00 PM
• Saturday-Sunday, 9:00 AM to 6:00 PM
• Call/Text: 310-243-2500
  • Call, Option 1: Login & Support Issues for I.T. Services such as MyCSUDH, email, etc.
  • Call, Option 2: Canvas, Blackboard & Instructional Technology Issues
• Chat with Agent: www.csudh.edu - Click on Ask Teddy, click Connect with Agent

Instructional Technology Support Hour 

• Monday-Friday, 8:00 AM to 6:00 PM
• Call: 310-243–3176
• NSM-C 151

Tutorials and LMS Support

• Academic Technology Tutorials link is https://at.csudh.edu/docs/
• Open a Learning Management System (LMS) open Support Ticket link

Canvas Support

If you run into an issue while in Canvas, support is available!

1. Select the “Help” button, located on the left-side Global Navigation menu.
2. Then, select from one of the support resource items within the menu.
3. You can also contact Academic Technology Support.

• After hours/weekends call Canvas Support Hotline: 562-270-0480
• Chat with Canvas Support (Student ONLY) (Live Chat with Canvas Support!)link is https://cases.canvaslms.com/liveagentchat?chattype=student&sfid=001A000000841SwIAI
• Call: 310-243-3176
• Open a Canvas Support Ticket link is
• Canvas Support Hotline: 562-270-0480

CSUDH UserName And Account Activation

Registered students and current faculty and staff are eligible for a CSUDH network account. The campus network account (and password) gives you access to many University and online resources such as email, wireless network access, Blackboard, MyCSUDH, and much more.

• Request Login Information for a New (or Returning) Employee Account
• Create a Strong Password
• Setup and Manage Your Password Security Questions
• Change Your Campus Password with Security Questions or Email

Password Rule Changes and Expiration Notification

Users will be notified by email when their campus account password is about to expire. Starting at 30 days prior to expiration, users will receive daily reminders until they change their campus account password. For further information, please read: Set Up Your Password Security Questions Initial Setup and Change Your password Security Questions After Initial Set up.