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Service | What is it? | Why use it? | Who is it for? | ||
---|---|---|---|---|---|
Student | Faculty | Staff | |||
TSC is a coordinated care network system that provides a place for advisors, tutors, student support specialists and administrators to work collaboratively in support of student success. | Allow students to schedule appointments; allow staff to make case referrals, document interactions; allow administration to create and review actionable analytics. | | | | |
| Cloud-based access to Acrobat DC, Photoshop, InDesign, and Adobe Designer, also includes storage space for projects. | All Faculty, Staff, and Students have access to the Adobe Creative Cloud to edit and create projects. | | | |
Adobe Sign
| Digital workflow processing for signing university forms. | Campus administrators can remotely sign off on university documents to create a more streamlined faster turnaround. | | | |
Web application which allows call routing so that users can use their campus extension on a mobile device. | There is no longer a need to forward calls from an office phone, users can control their unified messaging email address in the app. | | | | |
Cloud Contact Center
| Public facing web enabled chat functions for campus units to interact with students and the public. | Implementation of this service is being monitored on the benefits of this service to the campus. | | | |
Cloud-based storage space for files. | Dropbox accounts allows users to store and share their files securely—even Level I and II data. | | | | |
LinkedIn Learning (Login Required) | Online resource of expert led video tutorials. | LinkedIn Learning users browse a large library of tutorials to learn new programs and skills. | | | |
Cloud-based Microsoft Office suite communications services. | Access to Microsoft communications software from a web browser. | | | | |
Through a secure connection, VPN users can access services as if you were at your campus computer desktop. | Allowing users to access files and programs remotely without having to download any programs or services onto their secondary computer. | | | | |
Microsoft Teams
| University-wide chat function for communications on a single platform, part of Office 365. | Anyone on campus can communicate via Microsoft Teams instantly. | | | |
Mitel (Desktop Phone) | Voicemail service that allows users to move a voicemail into email. | Users can access their campus voicemail via email anywhere, anytime. | | | |
Secure VPN is a secure network connection to the campus from an IP address. | Having a secure network connection allows users to access their files and programs safely and securely. | | | | |
Zoom provides high quality web, audio and video conferencing allowing faculty and staff to have online meetings, collaborations and share screens among conversation participants. Zoom can be used on Windows, Mac, iOS and Android phones and tablets. | Zoom allows users to host meetings without leaving home. Users can conference in guest lecturers to classes or to students unable to attend due to transportation or health concerns. Zoom also can record lectures for later review. Some lecturers utilize zoom to replay their own recordings to hone their skills. | | | |
NSM C-151
Monday-Friday, 8 AM - 6 PM
Monday - Friday,8 AM - 6 PM
Saturday - Sunday, 9 AM - 6 PM