Student Health Services

Eligibility

All students currently enrolled at CSUDH are eligible for services upon proof of enrollment. First Aid and referrals are available to all faculty, staff, and visitors at no cost.

Appointments

Appointments may be made by calling (310) 243-3629 or through the Toro Health Patient Portal. A limited number of same-day appointments may be available. If you cannot keep your appointment, please call to cancel as soon as possible.

Your First Visit

If this is your first visit to the Student Health Center you will be directed to the your Toro Health Patient Portal.  Here you will see your appointment in the APPOINTMENTS tab.  If there are any questionnaires associated with your appointment you will see them attached to your appointment.  This questionnaire will need to be filled out prior to your appointment. You will need to acknowledge and consent to the Health Services Consent for Treatment and Health Services Telemedicine Informed Consent found in the REQUIREMENTS & FORMS tab.  You will also need to fill out your Health History prior to your appointment in the HEALTH HISTORY tab.

Returning Patients

You will need to acknowledge and consent to treatment and fill out their Health History each year. 

Confidentiality

Your SHC medical record is confidential. Information will not be released to anyone without your written consent, including parents, spouse, friends, and/or university personnel, except in those few circumstances where the law requires disclosure of confidential information. Also, cases of communicable diseases must be reported to the Department of Public Health. 

Please click here to see our full policy on Privacy and Confidentiality of Medical Information.

Urgent Care

Students with acute minor illnesses or injuries which require urgent medical attention may be seen at the Health Center without an appointment. The walk-in policy is first come, first served, except when your condition takes precedence. The walk-in patient will be assessed by the triage nurse and a determination will be made as to whether the patient will be worked into the existing schedule or given an appointment to return at a later time. If you have more than one medical complaint, the provider may elect to deal with the most urgent and ask you to schedule an appointment to allow more time for handling your other medical needs.

Preventive Care

The Student Health Center recognizes that preventable medical problems account for a majority of illnesses throughout the United States. Healthy choices can be promoted and reinforced. We offer "routine" physical exams, immunizations, medical consultations, and a variety of screening tests to identify preventable diseases and conditions.

Immunizations

CSUDH requires certain immunizations to attend the university. Please review the required immunizations on our Immunizations Page.

Men's Health Care

This service is established to care for male-related problems. We provide exams, consultations, and referrals for specific conditions. Our focus is to educate men concerning such issues related to sexually transmitted diseases (STD's), contraception, and testicular and prostate cancer.

Women's Health Care

We provide a broad range of women's health services. They include annual gynecological exams, pap smears, birth control, pregnancy testing, medication abortion, screening and treatment of sexually transmitted diseases, and other gynecological problems. "Annual" exams are available by appointment.

Pharmacy Services

Our pharmacy is licensed by the State Board of Pharmacy and is operated by a registered pharmacist. Prescriptions written by both SHS and outside physicians can be filled, often at a much lower price than that charged by outside pharmacies. Over-the-counter medications are also available at reduced prices.

Laboratory Services

The Student Health Center has a Certificate of Waiver from CLIA to provide waived testing including point of care glucose, urinalysis, pregnancy test, strep throat, mononucleosis, and Covid-19 testing. In addition, we are certified for provider performed microscopy for common vaginal, skin and nail infections. Complex laboratory services are sent out to a reference lab at no cost.

Health Education

Health Education promotes health and wellness through education and outreach programs on various topics. Presentations for clubs, organizations, and classes are available upon request. If you have any questions, please contact JoAnn Aragon-Valdivia, our Health Educator, at jaragon@csudh.edu.

Radiology Services

A radiological technologist provides basic diagnostic x-rays at no cost when requested by a medical provider. All x-rays are reviewed by a Board Certified Radiologist. If you need a copy of your x-ray, there is a $5.00 service charge per CD.

Medical Records/Reception

The medical records and reception staff supports a variety of areas, including appointments, medical records management, phone requests, and general coordination of SHS functions. We wish to extend our warmest welcome to all students utilizing our services.

After Hours Care

A 24-hr nurse advice line is available to assist with urgent issues after regular office hours, weekends, and holidays. For life-threatening emergencies, call 911 or go to the nearest Emergency Room. For Suicide/Crisis Lifeline please call 988.

Students at CSUDH pay a mandatory student health fee each semester which covers the cost of most of our services. These fees provide you health care services that would otherwise cost considerably more. Take a look at the chart below for a comparison between CSUDH Student Health Center Fees and the standard cost you'd pay at a local urgent care center.

Comparison Chart

Note: There is a fee for some services, such as pharmacy, outside laboratory tests, and selected immunizations. These fees must be paid in full prior to receiving services. The SHS staff should explain all extra fees to your satisfaction.

Tell us about your experience. We value and appreciate you taking the time to tell us about your visit and how we can improve. You may provide your comments or recommendations by scanning the QR Codes posted throughout the Student Health Center. Your health &well-being is our highest priority.

Questions or concerns? Please send an email to healthcenter@csudh.edu or call (310) 243-3629.