Privacy Notice

The California State University, Dominguez Hills is committed to protecting the privacy and accuracy of confidential information to the maximum extent possible, subject to provisions of state and federal law. Other than as required by laws that guarantee public access to certain types of information or in response to subpoenas or other legal instruments that authorize access, personal information is not actively shared. In particular, we do not re-distribute or sell personal information collected on our web servers.

Personal Information Collected

Our web servers log the following information about our visitors:

• Internet Protocol (IP) address of computer being used
• Web pages requested
• Referring web page
• Browser used
• Date and time

This website does not associate this data with individual user identities.

Scope of Policy

The CSU Dominguez Hills, by and through its academic research and administrative units, programs, and Auxiliaries, owns, controls, operates, and maintains, or maintains a contractual relationship with a number of websites.

Cookies and Other Tracking Technologies

The CSU Dominguez Hills website uses cookies for session maintenance: they allow us to see which pages a given user visited but do not have any identifying information about the user.

Analytics partners

We partner with multiple third-party analytics providers to help us understand how visitors use our sites. We use this information to improve our content and your experience visiting our site. In order to generate this information, these analytics partners set their own cookies. We do not pass any personally identifying information about users to our partners. The University may use other data collection and analysis tools, providing they do not collect any form of Personally Identifiable Information (often referred to as PII). Please refer to CSU Information Security Policy for more specific information.

Google Analytics

How Google uses information from sites that use Google Analytics. Google does not combine, match or cross-reference information from Google Analytics with any other user information.

Ask Teddy (Chat Bot)

AskTeddy is a chatbot powered by Artificial Intelligence (AI) with a conversational interface to users. The chatbot is accessible through the campus website, the campus mobile app, iToros, and the myCSUDH portal. The Ask Teddy app can also be downloaded directly to your mobile device from both the App Store and Google Play.

AskTeddy uses natural language recognition capabilities to determine the user’s intent and what she is saying to respond and to questions and requests. Because AskTeddy uses AI, Teddy learns continuously from each user interaction. You can help “train” Teddy by using the thumbs up or down icon to let him know how he is helping you.

Any content derived from your use of Ask Teddy should be used for informational purposes only.  We cannot guarantee the accuracy, completeness or timeliness of the information provided.  Any actions taken based on this content are at your own discretion.  We disclaim any liability for damages or losses resulting form the use or reliance of this content.

Opting out

You can configure your browser to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. Also, Google offers a browser extension to opt out of Google Analytics.

To opt out of tracking during their visit, website users can do any of the following:

• In Google Chrome: Turn on the Do Not Track feature.
• In Firefox: Turn on the Do Not Track feature.

This information is provided as a courtesy, and these features are not supported in any way by the University.

Webforms

The CSU Dominguez Hills website may use webforms. A web form is an online page that allows for user input. Contact information from these webforms is used only to send material relating to the purpose for which it was collected and will not be sold to another party. CSU Dominguez Hills website will only use personal information collected from this site for the purpose of communicating with individuals who contact us via the site.

Logins

Where logins to CSUDH systems are used to allow submission or editing of any web content, information associating those submissions with that particular login is stored.

Distribution of collected information:

The CSU Dominguez Hills website will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law. This website will not distribute or sell personal information to third-party organizations.

Responsibility for External Sites

The CSU Dominguez Hills website may contain links to other websites. Some of those websites may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave CSUDH website, we recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices. While using the CSU Dominguez Hills website, you may encounter hypertext links to the web pages of other CSU Dominguez Hills websites or organizations not directly affiliated with CSU Dominguez Hills. All CSU Dominguez Hills websites must comply with the Privacy Statement for CSU Dominguez Hills Websites but may have refined the standard campus privacy statement to include additional or stronger privacy provisions.  The CSU Dominguez Hills does not control the content or information practices of external organizations. We recommend you review the privacy statements of these organizations.

Privacy Notice Revisions

We may change this Privacy Notice at any time and for any reason. We encourage you to review this Privacy Notice each time you visit the website. If we make a significant change to our Privacy Notice, we will post a notice on the homepage of our website for a period of time after the change is made.

This Privacy Notice was last revised on Sept 20. 2021

How to contact us:

Email privacy@csudh.edu