service quality assurance

Certificate in Service Quality Assurance
Application Form

Please turn in application only if you have completed the program.

FEES & SERVICE CHARGES RELATING TO CAPSTONE COURSES
Fees are set and collected in accordance with established University policy. Further information may be obtained by contacting the MSQA Office by telephone or e-mail: 310-243-3880 | msqa@csudh.edu

Students: This certificate application is a record of your achievement. Like a grade report, it provides documentation for the certificate award. After you have completed all requirements, fill in this form and click the Submit Application button below.

Student Information


[Name as it should appear on the printed Certificate]

[Include Street Address, City, State and Zip Code]

Course Information

Required CoursesTerm Completed
Quality Function Management & TQM (3) | QAS 511
Statistical Quality for Service Professionals (3) | QAS 530
Customer Satisfaction & Quality Assurance (3) | QAS 531
Q A for the Service Delivery Process (3) | QAS 532

Student Signature