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Ernestine T. Miller
Program Product Quality Lead (Retired) and Masters of Science, Quality Assurance (Class of 2002)
I am a proud Class of 2002 graduate of the CSU Dominquez Hill’s Master of Science Quality Assurance program. My experience of the MSQA program was challenging, fulfilling, rewarding and fun.
When I attended the MSQA program, I was married with two young children. I was also a full time employee at an aerospace company working in the quality profession. I enjoyed working in quality which influenced the desire to take my career to the next level. Even though I had a broad choice of schools to attend, I chose Dominguez because of the MSQA program which was directly related to my field of employment.
The MSQA curriculum provided a wealth of theoretical knowledge and industrial applications that I was able to apply throughout my career. The MSQA program offered classes on-line, evenings and Saturday which was accommodating for working adults. Their instructors (i.e. Dr. Eugene Watson, Dr. Ralph Abramovich) were knowledgeable, resourceful and understanding to everyday life situations that we, as working students, were facing. Some of us had to bring our kids to class with us occasionally and that was never a problem. The MSQA program drew challenging, competitive and smart students from other aerospace companies which often lead to friendly competition among us students.
My decision to obtain my Masters degree through the MSQA program paid off tremendously. After completing my degree I received a promotion and responsibilities that enabled me to reach goals that were once unobtainable.
After thirty five (35) years in the aerospace industry, thirty (30) of those years are dedicated to quality, I retired in 2018.
I am very grateful to have had the opportunity to partner with Dominguez Hills and the QA program to shape my career. My academia journey, knowledge, accomplishments, recognition will always be one of the best decisions I’ve made in life. I will always have the MSQA acronyms behind my name. More importantly, I met some remarkable folks (students and faculty) that are, to this day, very dear friends of mine. We are forever bonded by our experience of the CSU Dominguez Hills QA program.
Lawrence Mallari MSQA ASQ CMQ/OE, CQE
Quality Supervisor at Collins Aerospace and Masters of Science, Quality Assurance (Class of 2015)
It's been almost four years since my graduation from the CSUDH MSQA (Masters of Science - Quality Assurance) program, and I could honesty say that I did not expect to be where I am today without it. When going through the program, like any master's course, I did not see the light at the end of the tunnel; let alone where the tunnel would spit me out on the other end. However, throughout those two plus years of learning in the program, I picked up many crucial real-world skills that would help me get to my current position as a Quality Supervisor (Manager level 1) for Collins Aerospace, San Marcos, Texas (formerly UTC Aerospace Systems).
While going through the program, I was working as a Quality Engineer, extremely green in the aerospace and defense industry, but highly eager to learn and grow. I remember that the lessons the professors taught in the classes were easily applied to real life practical applications at work. This made me stand out in the professional setting, while I was still going through school and still "green". After graduating, the "MSQA" that was applied after my last name was easily recognized by other companies in the industry, and that's how I was head hunted for a Senior Quality Engineer position at UTC Aerospace Systems. I had no idea of the weight of the masters program till it helped me land my next job, and now my career!
To this day, I still catch myself looking through old MSQA books, and talking to current and past students of the MSQA program. This program gave me so much knowledge to share at my place of work, but more importantly, connections that would last a lifetime. For those going through the program, struggle now to reap the rewards later. And for those who have successfully completed the MSQA program, I hope your accomplishments be plentiful and abundant! Thank you CSUDH for the leg up in life and thank you MSQA program for guiding my bright future!