Online Student Access

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Introduction to Academic Technology Services

Most CSUDH courses, whether on campus or online, utilize an online learning management system ("LMS") — using the Canvas LMS platforms. In addition, to be able to participate in online courses, students may need to use the Zoom videoconferencing system, which is accessed through the course's LMS.

 

1️⃣ First, you will need your login credentials:

CSUDH Student Login Credentials (including your Student ID, Toromail, Password, and Duo Authentication)

(Issued 2-3 days after enrollment in first course)

Students who have NOT already received login credentials should contact the College of Continuing and Professional Education (CCPE) Registration Office during business hours:

Students who have received their login credentials but are having difficulty with logging in should contact the CSUDH IT Help Desk at:

  • CSUDH IT Help Desk: 310-243-2500 (Option 1)
    Monday–Friday 8am–6pm | Saturday–Sunday 9am–6pm PT
  • CSUDH IT Live Online Support: Technology Resources 
    Monday–Friday 8am–5pm PT

 

2️⃣ Next, the following are requirements for accessing Canvas and Zoom:

Canvas & Zoom

Accessing Canvas

Canvas for Students | Canvas Tutorials for Faculty

Student Resources

There are also additional student tutorials for using Canvas and Zoom at https://canvas.csudh.edu, as well as on the following pages:

Zoom System Requirements

  • An internet connection* – broadband wired or wireless (4G/LTE+)
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth (note: students can use the microphone and receiver built into their smart phone, earphones with a microphone are recommended)
  • A webcam or HD webcam - built-in or USB plug-in (strongly recommended, not required)
  • Or, a HD cam or HD camcorder with video capture card

  Tip: Download the Zoom Client for Meetings app for desktop, tablet or smartphones.

For students using corporate/government/restricted access devices: Please check with your organization's IT services to ensure that you'll be able to access CSUDH's Canvas, Zoom, and Toromail resources prior to your first class session.

 

Toro Virtual Lab

An exciting new tool is now available to all students: Toro Virtual Lab. This tool will allow you to have a virtual Windows 10 computer from your desktop so that you can access course software from anywhere. And the best part is that you can access the Toro Virtual Lab from any computer to have a more robust technology experience.

There are three ways to begin a Toro Virtual Lab session: 

  1. Web browser
  2. MyCSUDH
  3. Torolab App

For more information, please visit the Knowledge Base Articles in ServiceNow:
(Please bookmark for future reference, in case you do not have access to your emails)

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