Payroll Frequently Asked Questions (FAQ)

• Direct Deposit enrollment MUST be done through the State Controller's Office Cal Employee Connect (CEC) secure portal. To enroll in direct deposit, you must first register with CEC:   
  • Instructions on how to register for CEC>
• After registering with CEC, you may now enroll and make changes to your direct deposit
  • Guide to enroll in Direct Deposit Program in CEC
• To cancel direct deposit, please contact Payroll Services at (310) 243-3769 or email payrollservices@csudh.edu. 

• To obtain a copy of your W-2, you may register and log into the secure portal Cal Employee Connect.  Cal Employee Connect allows state employees to view, print, and electronically save their own W2, direct-deposit earnings statements, and more. To register, you will need:
  
  
  • one of your recent paystubs, issued within the last six months. If you have any past stub statements, you can use any paper and electronic pay stub dated February 2023 current to register.
  • visit https://connect.sco.ca.gov/ to complete the simple process
  • Department: CSU, Dominguez Hills
  • Use Agency Code: 231
  • Warrant Number: Refer to your paystub must be an 8-digit number, please include a dash after the second digit (e.g 00-00000)
  • If you are having problems or you do not have any pay stubs please contact your payroll technician and they will be able to further assist you with the information you need. 
  • Total deductions: $XXX.XX (Gross Pay – Net Pay)
     
• You may also request a copy of your W-2 by completing a Duplicate Wage and Tax Statement which is available for pick-up in Payroll Services located in WH 205.
• $8.50 processing fee for each year requested.
• This form MUST be completed and submitted to the State Controller’s Office with payment enclosed.
• Please note Payroll Services does NOT maintain any copies of W-2(s) within the office.

• The secure portal Cal Employee Connect allows state employees to view, print, and electronically save their own W2, leave balances, direct-deposit earnings statements, and more. To register, you will need:
  
  
  • one of your recent paystubs, issued within the last six months.  If you have any past stub statements, you can use any paper and electronic pay stub dated February 2023 current to register.
  • visit https://connect.sco.ca.gov/ to complete the simple process
  • Department: CSU, Dominguez Hills
  • Use Agency Code: 231
  • Warrant Number: Refer to your paystub must be an 8-digit number, please include a dash after the second digit (e.g 00-00000)
  • If you are having problems or you do not have any pay stubs please contact your payroll technician and they will be able to further assist you with the information you need. 
  • Total deductions: $XXX.XX (Gross Pay – Net Pay)

• Each department/college has a designated check handler. Check handlers are responsible for picking up live checks from the Cashier’s Office on pay day. If you are not on direct deposit and are looking for your paycheck, please contact your division HR Liaison or Academic Resource Manager (ARM) who can direct you to your unit’s designated check handler.

  The ARM for each college is available below:

  College	Academic Resource Manager
  College of Arts & Humanities	Gwendolyne Taylor, ARM for CAH gtaylor@csudh.edu
  College of Business Administration & Public Policy	Kavoos Blourtchi, ARM for CBAPP kblourtchi@csudh.edu
  College of Education	Lauren Ansorge, ARM for COE lansorge@csudh.edu
  *College of Continuing and Professional Education	Deidre Fisher, Payroll Tech for CCPE dsanabria@csudh.edu
  College of Health, Human Services, & Nursing	Grace Torres, ARM for CHHSN grtorres@csudh.edu
  College of Natural & Behavioral Sciences	Staci Freeman, ARM for CNBS sfreeman@csudh.edu
  University Library	Alisa Banks abanks@csudh.edu
  **Central Academic Affairs	Claudia M. Orozco, Division Budget Officer & HR Liaison for AA cmorozco@csudh.edu

  *Alternate contact as there is no dedicated Academic Resource Manager.

  **For employee paychecks that are not within a college, please contact Central Academic Affairs.

• If you are an employee with CSUDH seeking employment verification for yourself, please complete the Employment Verification Request Form which is available for  pick-up in Payroll Services located in WH 205  or online via www.csudh.edu/hr/payroll.
• The Employment Verification Form MUST be submitted to Payroll Services via the Payroll Services Secure Dropbox or deliver to WH 205.
• If you are a third-party company seeking verification or an employee working with a third-party company, please submit all documents to Payroll Services via the Payroll Services Secure Dropbox or fax to (310) 928-7165. Please include signed authorization and complete social security number.
• Forms containing social security numbers should not be submitted through e-mail. Please submit to Payroll Services via the Payroll Services Secure Dropbox, deliver to WH 205 or fax to (310) 928-7165. 
  
  
• If you are calling only to verify active status, please call Payroll Services at (310) 243-3769.
• General questions can be sent to payrollservices@csudh.edu. 

• To make a change to state and federal withholdings as staff/faculty, an Employee Action Request Form can be picked up in Payroll Services in WH 205 or online via the Payroll Services - Faculty & Staff Information page.
• To make a change to state and federal withholdings as student, a Student Assistant Payroll Action Request Form can be picked up in Payroll Services in WH 205 or online via Payroll Services Student page.
• Forms containing social security numbers should not be submitted through e-mail. Please submit to Payroll Services via the Payroll Services Secure Dropbox, deliver to WH 205 or fax to (310) 928-7165. 
  
  
• Withholding Guidance 
• Training Video: W-4 / EAR eLearning for CSU Employees (run time: approximately 25-30 minutes). This eLearning provides information about the revised Employee Action Request (EAR) Form containing the new fields. Find helpful tools, resources and examples for completing and updating the EAR Form.

• The quickest way to change your address is through the myCSUDH self-service portal in the tab for “My Personal Info – Maintain Personal Information – Change home/mailing address.”

• To make an address change as staff/faculty, an Employee Action Request Form can be picked up in Payroll Services in WH 205 or online via Payroll Services - Faculty & Staff Information page.
  
  
• To make an address change as student, a Student Assistant Payroll Action Request Form can be picked up in Payroll Services in WH 205 or online via Payroll Services Student page.
  
  
• To initiate the process, the EAR Form MUST be submitted to Human Resources to  via the HR Secure Dropbox. Forms containing social security numbers should not be submitted through e-mail. Please submit to HR via the HR Secure Dropbox, deliver to WH 340. 
  
  

• To make an name change as staff/faculty, an Employee Action Request Form can be picked up in Payroll Services in WH 205 or online via Payroll Services - Faculty & Staff Information page.
  
  
• To make an name change as student, a Student Assistant Payroll Action Request Form can be picked up in Payroll Services in WH 205 or online via Payroll Services Student page.
  
  
• To initiate the process, the EAR Form MUST be submitted to Human Resources to  via the HR Secure Dropbox. Forms containing social security numbers should not be submitted through e-mail. Please submit to HR via the HR Secure Dropbox, deliver to WH 340. 
  
  

Court orders or Subpoenas for an individual must be delivered to that person directly. Subpoenas for lawsuits against the University need to go to the Chancellor's Office. For further details and contact information, visit University Subpoena Coordination website.

You may contact your payroll technician for questions regarding your paycheck. Please click here to find your department payroll technician.  

Time Keepers and Approvers:

• All students and hourly intermittent time must be entered by the last day of the current payroll calendar month.
• All student and hourly intermittent time sheets are due in payroll by the 1st day of the following payroll calendar month.
• All absences, no leave taken, and CTO must be entered and approved in Absence Management by the 5th of current payroll calendar month.
• Overtime, shift, and docks must be entered and approved in both Absence Management and Time and Labor by the 5th of the current payroll calendar month.

The Public Service Loan Forgiveness form typically includes full SSN. For the security of your data, forms containing full SSN should not be submitted via email. Please submit your PSLF form to the Benefits Secure Dropbox, or deliver to WH 340.