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It is accomplished by maximizing efficiency and through change, all the while incorporating the voice of the customer. “Lean” focuses on the reduction of waste, whereas “Six Sigma” focuses on consistency and the limitation of even small variations. We live in a world where things change rapidly, new products come to market quickly, profit margins can be very low, there is no margin for error, and continuous improvement is the norm. Consumers and clients expect near-perfect quality and demand that it be delivered instantaneously and at a very reasonable cost. It truly speaks to competitive advantage and long-term sustainability.
Learn how to use Lean Six Sigma quality, management, and planning tools to achieve operational excellence in the public and private sectors and in diverse industries including healthcare, IT, finance, education, and pharma. Your new depth of knowledge can have an immediate impact on your organization as you initiate and lead improvements.
The online certificate program uniquely equips you with the magic combination of analytical, problem-solving, critical thinking, and process improvement skills to successfully meet the challenges of today’s and tomorrow’s business environments.
This online program is relevant to any professional, ranging from middle management to senior executives. No prior experience in process management or project management is required; however, a keen interest in curiosity would be helpful.
Also available: Lean Six Sigma Black Belt program
Lean Six Sigma is a proven methodology. Companies have saved billions of dollars using Lean & Six Sigma. You will be trained on a variety of topics, including process improvement, project management, and change management, in this program. Most importantly, our coach will instill the mindset of Lean Six Sigma Leadership, which is applicable to all the sectors and industries.
In this online LSS Green Belt course, students will learn how to implement the Lean Six Sigma methodology in their organizations to improve customer satisfaction and deliver bottom-line results. Participants will learn the five-phase DMAIC project approach and master quality tools that they can apply immediately at their workplaces. Students will perform analysis and apply Six Sigma tools using a hospitality industry case study. Upon successful completion of the class, students will earn their Green Belt Certificate.
Students will be required to purchase the course companion slide book from Amazon.com for $28.95:
https://www.amazon.com/Lean-Six-Sigma-Green-Belt/dp/B0DG2RT8NS/
Dr. Mary McShane-Vaughn is the founder of University Training Partners, a company that develops and delivers Lean Six Sigma training for corporations and universities. Over the past eleven years she has enthusiastically trained more than 1200 Yellow, Green and Black Belts in Six Sigma techniques.
Mary earned her PhD in Industrial Engineering and an MS in Statistics from the Georgia Institute of Technology, and a BS in Industrial Engineering from Kettering University in Michigan. She is co-author of The Certified Quality Inspector Handbook, and author of The Probability Handbook, The Probability Workbook, and Lean Six Sigma Leadership. Dr. McShane-Vaughn holds ASQ certifications as a Six Sigma Black Belt, Quality Engineer and Reliability Engineer.
Connect with Dr. McShane-Vaughn:
https://www.linkedin.com/in/drmmv/ ►
In the realm of Lean Six Sigma certifications, Green Belts and Black Belts occupy distinct roles and responsibilities. Green Belts are often involved in smaller-scale projects, functioning as integral members of project teams, and usually possess one or two Six Sigma certifications. They primarily concentrate on process improvement initiatives and commonly report to Black Belts or senior leaders within the organization.
In contrast, Black Belts are entrusted with larger and more intricate projects, assuming leadership roles within project teams. Armed with three or more Six Sigma certifications, Black Belts extend their focus beyond improvement to encompass process design and innovation. Notably, Black Belts often report directly to Six Sigma executives or sponsors, highlighting their elevated position within the organizational hierarchy.
Students should be comfortable creating graphs and using formulas in Microsoft Excel and be able to solve algebraic equations.
Students should have access to Microsoft Excel as well as an internet connection for this online course. View online access details ►
Printed materials will not be available.
Please see the course schedule in the program description above. Students will view pre-recorded instructional videos and post assignments on the discussion boards for each module. There will be a weekly online wrap-up session led by the instructor. These sessions will be recorded for future viewing in case a student cannot attend due to work or family commitments.
learn@csudh.edu | 310-243-2075
Join us online to connect with other students and professionals in our student group on LinkedIn (MSQA members invited even if not in LSS; open to all MSQA and LSS members).
Please contact Mary McShane Vaughn at mvaughn@utp-us.com.
Learn more about earning, accepting, and sharing your CSUDH Digital Badges, Certificates & Credentials ►
A Certificate of Completion is awarded upon successful completion of the required courses.
Note: Once you have completed all the required courses, you may request your certificate via our online application. The processing time is approximately 6-8 weeks from the time of submission, and includes both a digital certificate link and a printed physical certificate.
Apply to Receive the Certificate ►
Learn more about Digital Badges & Certificates ►
There are no prerequisites for enrollment and no admission process. When you're ready to register, call 310-243-3741 (Option 1) during business hours.
Have questions about the program? Call 310-243-2075, email learn@csudh.edu, or use our LiveChat ↘ to ask questions or leave a detailed message about this program.
For more information and to discover more about this certificate program, contact:
Milton Krivokuca | mkrivokuca@csudh.edu
Program Coordinator
Karla C. Martinez | kmartinez@csudh.edu
Student Support Coordinator